Conflict resolution

Mediation is a structured, voluntary process for the constructive resolution of a conflict, in which independent, “impartial” third parties (mediators) support the parties in their conflict-resolution process. The parties to the conflict, also known as mediation participants, seek to reach a mutual agreement that reflects their needs and interests.

As a mediator, I work in accordance with the German Mediation Act, which guarantees independence and confidentiality.

Conflict situations that are often addressed through mediation include:

• Conflicts between companies
• Conflicts between individuals, both private and professional
• Conflicts within groups and teams
• Neighbourhood disputes
• Family conflicts, e.g. in cases of inheritance or separation